...
To reject a cart that has been requested for checkout:
- Log into
...
- your Straightsell website
...
...
- From the Account Menu click
...
- View Checkout Requests
...
...
- For the cart you wish to reject click the
...
- Reject Cart
...
- button
...
This reveals a text area populated with a default message. You have the following options:
- Click
...
- Confirm
...
- (with or without updating the message text)
- The cart is removed from the Administrators
- View Checkout Requests
- page
- Standard User is sent a checkout rejected email with the default message
- Standard User regains full control of the cart again
...
- Click
...
- Cancel
...
- This retracts the text area box.
Restoring a Cart Checkout Request
To checkout a cart that has been requested for checkout:
- Log into
...
- your Straightsell website:
...
...
- From the Account Menu click
...
- View Checkout Requests
...
...
- For the cart you wish to checkout click the
...
- Restore Cart
...
- button
...
...
- Click
...
- OK
...
- to continue the cart restore or
...
- Cancel
...
- to abort.
| Info |
|---|
Note: In order to restore a checkout request cart the active shopping cart must be empty. |
- Upon Successful Cart Restore:
- Message:
...
- Checkout request cart successfully restored.
...
- (See picture below)
- Upon Unsuccessful Cart Restore:
- Message:
...
- Checkout request cart failed to restore. Please clear your active shopping cart and try again.
...
...
Checkout of a Cart Checkout Request
Now that the cart is restored the administrator can perform the following actions:
- Checkout the cart with no changes: Click
...
- Checkout
...
Change quantities to the cart prior to checkout.
...
Info Note: If changes are being made to the cart the administrator can at any time press 'Update'. Doing this will update the checkout request cart with the new line items and quantities.
- Reject the cart, to do so:
...
- Click
...
- Clear Cart
...
...
- Return to the
...
- View Checkout Requests
...
- page on the Account Menu
...
- See 2.2.2 to continue.
Effects of a Cart Checkout Request- Checkout/Reject
Upon Full Checkout:
- Standard User:
- Email notification is sent to Standard User indicating checkout request approval; this email includes the order details.
- The order record is shown in the Standard Users 'Previous Orders' page (Account Menu)
- The cart is now returned to the 'Saved Carts' area
- Administrator User:
- The order record is shown in the Administrative Users 'Previous Orders' page (Account Menu)
- The cart checkout request is removed from the 'View Checkout Requests' page
Upon Cart Rejection:
- Standard User:
- Email notification is sent to Standard User indicating checkout request rejection; this email includes any comments added by the administrator.
- The cart is now returned to the 'Saved Carts' area
- Administrator User:
- The cart checkout request is removed from the 'View Checkout Requests' page.