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You can download a copy of your existing Catalogue Item File from the Control Panel under Ecommerce > Catalogue Versions.
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An example Catalogue Item File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Catalogue Item File
- From the Control Panel go to File Upload/Download (Administration > File Upload/Download)
- Click the Upload Files tab and select Catalogue Items File from the dropdown menu
- Click Browse and select the file you want and click Open
- Select the appropriate option from the Action dropdown
- Create New Catalogue Version: Creates a new catalogue which will become active by default, changes appear on the website straight away (recommended)
- Modify Existing Catalogue Version: Appends new items to the current active catalogue version in Ecommerce > Catalogue Versions
- Perform validation and display errors: Reads the file and checks for any errors and displays them (recommended before an upload)
- Check or uncheck the Set Version Active checkbox
- Checked: New catalogue will be active and available on your website once the upload is complete (recommended)
- Unchecked: New catalogue will be inactive and will need to be turned on in Ecommerce > Catalogue Versions
- Enter a descriptive name into the Catalogue Version Name field
- Click Upload
- The Catalogue Item File is uploaded and immediately processed
- Once complete you can view the upload messages, this will inform you of any errors during processing
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You can download a copy of your existing Freight matrix from the Control Panel under Ecommerce > Freight.
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An example Freight File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Freight File
The Freight File upload process allows you to either refresh all freight records in Control Panel or append to existing freight records.
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- Click the Upload Files tab and select Freight File from the dropdown menu
- Click Browse and select the file and click Open
- Check or uncheck the Would you like to remove any old records checkbox
- Checked: All freight records will be deleted prior to the upload
- Unchecked: The current freight records will be appended with the records in the file
- Click Upload
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As a part of a website project we can perform a once off upload of customer accounts.
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See the table below for a description of what each field is for and also the file (attached) for an example of the data we will require.
Project Customers: Please extract the customers from your accounting system and add the data to the buyer file format. Once complete please return the buyer file to us for review.
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An example Buyer File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Buyer File
The Buyer File upload process allows you to either upload your initial buyer file records in Control Panel or append to existing buyer records.
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- Click the Upload Files tab and select Buyer File from the dropdown menu
- Click Browse and select the file and click Open
- Click Upload
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A Catalogue Association File can be used to assign Child Products to a Parent Product or to create a file for Related Products
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An example Catalogue Association File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Catalogue Association File
The Catalogue Association File upload process allows you to upload the associations between products you made in the file.
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