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Successful orders for the previous week are shown by default.

View Successful Orders

Successful orders are listed sequentially by order number with the most recent orders at the top.

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  • Click Go to search based on the values entered in the fields
  • Click View on a specific order
  • Review the order, including payment details, delivery details, freight and products ordered

View Unsuccessful Orders

Unsuccessful orders may be a result of a failed credit card payment, or when a user goes through to the payment page and then does not complete the payment.

  • Change the Order Status drop down box to Failed - No Payment Made
  • Click Go to search
  • Click View on a specific order
  • Review the order, including payment details, delivery details, freight and products ordered

View Payment History

If you want to view the history of payments made via different payment terms specifically, you can use Payment Reporting under Ecommerce > Payment Reporting menu

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