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- Click Go to search based on the values entered in the fields
- Click View on a specific order
- Review the order, including payment details, delivery details, freight and products ordered
View Unsuccessful Orders
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- Change the Order Status drop down box to Failed - No Payment Made
- Click Go to search
- Click View on a specific order
- Review the order, including payment details, delivery details, freight and products ordered
View Payment History
If you want to view the history of payments made via different payment terms specifically, you can use Payment Reporting under Ecommerce > Payment ReportingWeb Payments menu
- Go into Ecommerce – Payment ReportingWeb Payments
- Select a date range for payments
- Select the Payment term you wish to view a history of
- Select the Payment status of Successful Payment or Payment Declined
- Click Go to view the payments that meet the set criteria