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This article will explain how to provide us with the information we require when you want to report a problem.

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Search for a Help Article


  1. Enter a word or words into the search bar relating to your query.
  2. Select an article to view its contents
  3. Click None of these are what I need to go back

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Report a CatalogueLINK problem

Your problem could be relating to one of two things, either an application problem or a integration problem.

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Info
Snipping Tool is built into all versions of Windows 7 and up. See this guide on how to use it to take screenshots.


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Request Portal Access

If you would like some instructions on how to perform a task or process in CatalogueLINK, CMS or the Website.

Steps To Report

  1. Identify what you would like assistance in being able to accomplish.
  2. Create a new Knowledge Base Article Request in the Straightsell Help Centre with all requested information.

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Request a Knowledge Base Article

If you would like some instructions on how to perform a task or process in CatalogueLINK, CMS or the Website.

Steps To Report

  1. Identify what you would like assistance in being able to accomplish.
  2. Create a new Knowledge Base Article Request in the Straightsell Help Centre with all requested information.

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