This section will assist you in accomplishing the following: 

• View and edit Orders
• Ignore Customers, Orders or Payments from exporting into the accounting system
  
  

...

Export a failed customer, order or payment

• Select a customer, order or payment in the relevant tab or processed tab and click Export.

...

• Go into the Straightsell CMS – Manage Buyers and ensure the customer's reference number matches the correct accounting syste

  Anchor
  _GoBack _GoBack

  m customer reference so future orders are not affected.

...

Export an order against a different accounting system customer

Occasionally orders may fail to export in the accounting system, or export incorrectly. An example of this is where a Buyer has the wrong reference number in the Straightsell CMS, and the order will download and export against the incorrect accounting system customer. 
CatalogueLINK lets you change which customer the order can go against so you can successfully re-export the order. 

...