- In CatalogueLINK Download go to Setup – Automation Settings. 'Automation Options' is where you configure what and when imports and uploads of data will occur automatically.
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- Set 'if the task fails, restart every' to '5 minutes30 minutes'.
- Click 'OK'.
Note: Automation can only run when a user is logged in, so lock your local or remote connection to the workstation to ensure it runs correctly. Do not log off or shut down.
- In the 'Scheduled Tasks' window right click on the task and select 'Run'
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Troubleshooting
- If automation for either CatalogueLINK application is not running, check that the Scheduled Task is enabled.
- Open the *_AUTO_PROCESSLOG.txt files in CatalogueLINK's log directory and review the bottom of the file to see what CatalogueLINK is reporting.
- If you see "Automation could not run because CatalogueLINK (GUI mode) was already running" it is because CatalogueLINK is already open and must be closed.
