This article covers how to submit a valid enquiry in the Straightsell Help Centre.
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Using Search
- Enter a few words into the search bar relating to your query.
- Select an article to view its contents.
- Click None of these are what I need to go back.
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Report a Problem
CatalogueLINK problem
Your problem could be one of two things, either an application problem or a integration problem. An application problem is one that relates to the core functions that CatalogueLINK performs and if an error message is displayed or the program is not functioning as it normally does. An integration problem is one that relates to the accounting system data or the conenction between the accounting system and the website not being configured correctly.
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Website or CMS problem
Your problem could be relating to one of two things, either a CMS problem or a Website problem.
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