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You can download a copy of your existing Catalogue Item File from the Control Panel under Ecommerce > Catalogue Versions.
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An example Catalogue Item File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Catalogue Item File
- The Catalogue Item File must be saved as .txt Tab Delimited
- From the Control Panel go to File Upload/Download (Administration > File Upload/Download)
- Click the Upload Files tab and select Catalogue Items File from the dropdown menu
- Click Browse and select the file you want and click Open
- Select the appropriate option from the Action dropdown
- Create New Catalogue Version: Creates a new catalogue which will become active by default, changes appear on the website straight away (recommended)
- Modify Existing Catalogue Version: Appends new items to the current active catalogue version in Ecommerce > Catalogue Versions
- Perform validation and display errors: Reads the file and checks for any errors and displays them (recommended before an upload)
- Check or uncheck the Set Version Active checkbox
- Checked: New catalogue will be active and available on your website once the upload is complete (recommended)
- Unchecked: New catalogue will be inactive and will need to be turned on in Ecommerce > Catalogue Versions
- Enter a descriptive name into the Catalogue Version Name field
- Click Upload
- The Catalogue Item File is uploaded and immediately processed
- Once complete you can view the upload messages, this will inform you of any errors during processing
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You can download a copy of your existing Freight matrix from the Control Panel under Ecommerce > Freight.
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An example Freight File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Freight File
The Freight File upload process allows you to either refresh all freight records in Control Panel or append to existing freight records.
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- Click the Upload Files tab and select Freight File from the dropdown menu
- Click Browse and select the file and click Open
- Check or uncheck the Would you like to remove any old records checkbox
- Checked: All freight records will be deleted prior to the upload
- Unchecked: The current freight records will be appended with the records in the file
- Click Upload
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As a part of a website project we can perform a once off upload of customer accounts.
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See the table below for a description of what each field is for and also the file (attached) for an example of the data we will require.
Project Customers: Please extract the customers from your accounting system and add the data to the buyer file format. Once complete please return the buyer file to us for review.
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An example Buyer File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Buyer File
The Buyer File upload process allows you to either upload your initial buyer file records in Control Panel or append to existing buyer records.
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- Click the Upload Files tab and select Buyer File from the dropdown menu
- Click Browse and select the file and click Open
- Click Upload
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A Catalogue Association File can be used to assign Child Products to a Parent Product or to create a file for Related Products
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An example Catalogue Association File with the above information can be viewed here. Once open, use the highlighted icon in the image below to download and open file in Excel.
Upload a Catalogue Association File
The Catalogue Association File upload process allows you to upload the associations between products you made in the file.
- Click the Upload Files tab and select Catalogue Association File from the dropdown menu
- Click Browse and select the file and click Open
- Check or uncheck the Would you like to remove any old records checkbox
- Checked: All product association records will be deleted prior to the upload, recommended only if new file contains all past and present product associations
- Unchecked: The current product association records will be appended with the records in the file
- Click Upload
- Once the Catalogue Association file is uploaded it will become scheduled to be processed
- Click Refresh Upload Messages to see the status of the upload process.
Address File
We currently do not recommend you use this functionality.
| Field | Summary | Example |
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| RelType | The type of address, either for an Organisation, Buyer or Contact | Account / Buyer / Contact Account Name |
| RelID | The reference. Either the name, Seller Reference or Contact Email Address | Name / Seller Reference / Contact Email Address |
| Created | A date for the address. Can also be left blank | Date, or blank |
| AddressType | The type of address | Mailing / Billing / Actual / Delivery |
| Address1 | The first line of the address | Straightsell, 122-126 Adelaide Arcade |
| Address2 | The second line of the address. Note: This may or may not be enabled for your website. Please contact us if you are unsure. | Balcony Level |
| Suburb | The suburb of the address. | Adelaide |
| State | The state of the address | SA |
| PostCode | The post code of the address | 5000 |
| CountryCode | The country code of the address | AU |
Upload a Address File
When the file upload is complete you can view the upload process messages to check for any errors.
- Click the Upload Files tab and select Address File rom the dropdown menu
- Click Browse and select the file and click Open
- Click Upload
Scheduled Processes
The Scheduled Processes page displays the status for files that were manually uploaded to the website from File Upload/Download
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Note: The Catalogue Item File and the Freight File are processed directly after upload and do not utilise the Scheduled Processes page |
Viewing Scheduled Process Queue
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There are two processing states:
- Queued - The file is queued and awaiting processing
- Processing - Processing of the file is underway
- The list will be cleared when processing is complete
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Note: Larger files will take longer to process, if you wish to stop a file from processing you can press Delete in the actions column |
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