Page Comparison

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Find the order by altering the search fields at the top of the page

• Click Go Search to search based on the values entered in the fields
• Click View on a specific order
• Review the order, including payment details, delivery details, freight and products ordered
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View Unsuccessful Orders

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• Change the Order Status drop down box to Failed - No Payment Made
• Click Go Search to search
• Click View on a specific order
• Review the order, including payment details, delivery details, freight and products ordered
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View Payment History

If you want to view the history of payments made via different payment terms specifically, you can use Payment Reporting under Ecommerce > Payment ReportingWeb Payments menu

• Go into Ecommerce – Payment ReportingWeb Payments
• Select a date range for payments
• Select the Payment term you wish to view a history of
• Select the Payment status of Successful Payment or Payment Declined
• Click Go Search to view the payments that meet the set criteria
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