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If after that it is still not working, please contact support.
Product Options vs. Product Addons
Product Options
Product Options are used when you have a set of products you wish to group together to display for customers (e.g. different sizes for the one product).
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- One of the products is defined as the 'parent product' (generally the smallest or largest) OR a dummy parent product is created in your accounting system
- The parent product's I tem Item Name, Description and Brand are made generic to cover each of the child products
- An accounting system field is created to contain the size data displayed against the parent product (can either be in a drop down menu or displayed separately)
- A Catalogue Association File is filled out, linking the Parent Product to the Child Products
- This must be correctly filled in with Excel using this layout and saved as a Tab Delimited text file
- An example can be found below
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| Info |
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Note: The child product with the highest ChildPriority will appear first |
Product Addons
Product Addons are used if you want to display a Related Products section on your product pages to cross promote related items.
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| Info |
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Note: The child product with the highest ChildPriority will appear first |
Properly Formatting the File
Before uploading the Catalogue Association File to the website, see User Guide, you must first ensure the file is formatted correctly.
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