Account Manager is an add on. More information can be found on the Straightsell website.

Set up an Account Manager

This section will show you how to create a new Control Panel User that will be able to login as an Account Manager. If you want an existing User to act as an Account Manager please skip steps 2 and 3.

In the Straightsell CMS, select Manage Users
To add a new Account Manager, click Add New User
Fill in all required fields marked with an asterisk, then click Save
Next click View / Edit against the new Account Manager in Manage Users
Select Yes from the Account Manager menu option and click Save
On your Straightsell website enter the username and password of the Account Manager and click Login
You will now be logged in as an Account Manager, although you won't have any Buyer accounts assigned to your Account Manager as of yet. See the next section on how to do this.

Assign Buyers to an Account Manager

This section will show you how to manually add Buyers against an Account Manager.

If you are interested in the bulk assignment of Buyers to Account Managers please submit a Service Request in the Straightsell Help Portal.

To assign an Account Manager:

Click on Manage Buyers from the Straightsell CMS homepage.
Search for the new buyer who was not yet been assigned an account manager and click View

If this buyer has not yet been approved click Approve and then click View

Click on the Account Manager tab
Click Assign on the Account Manager(s) you want to assign to this buyer.
The customer should then be visible in Account Manager Home on your website

Repeat these steps for each Buyer account you want to assign to the Account Manager
Log in as your Account Manager and select one of your Buyers from the Customer list.

You will be logged in as the Buyer account you selected.

Filtering Buyers

If you have a lot of Buyers assigned to your Account Managers, using the Filter option can help you locate Buyers quickly.

Enter text in the Filter text box and the list of buyers will filter based on your entry

Add Account Manager Favourites

You can save products as an Account Manager just like you can as a Buyer. This may be useful as a means to bookmark products for your review later.

On a product's information page, select Add AM Favourite
Next click Account Manager Favourites from the Account Manager menu.
The products you have added will appear in a list format.

Browser not supported