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Links to all relevant Knowledge Base articles for CatalogueLINK Upload can be found here:

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b) Have you created additional Control Panel User accounts and supplied these accounts to those that need access to the Control Panel?


c) Do you know how to reset passwords for Control Panel User accounts in the event they forget theirs?


d) Do you know where you can change the email addresses for Contact Us forms and Orders Confirmations?

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f) Have you created your own Buyer Account and Buyer User that can be used to troubleshoot a customer's product or pricing issue on the website?


g) Have you logged in as multiple Buyer Accounts uploaded via a Buyer File to ensure that their details, freight and payment terms are correct?


h) Are you aware of how to edit basic text on your website?

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  • Control Panel > Documents & Images
    • Product Images
    • Product Category Images
    • Slideshow Images
    • Header Image
    • Logo Image
    • Brand Logos
    • Product PDF Documents
  • j) Uploading Documents and Images

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Links to all relevant Knowledge Base articles for the CMS (Control Panel) can be found here:

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Links to all relevant Knowledge Base articles for CatalogueLINK Download can be found here: