Problem
CatalogueLINK Upload or Download will not open.
Solution
First check if the software is running in the System Tray, or ask other users of the software if they have it open. If you are still unable to open the software after doing so:
...
If the Upload.exe or UploadAuto.exe processes are terminated during an import and upload the website data may be out of sync, resulting in issues such as $0 pricing for some customers upon login.
Ensure a manual import and upload of all relevant data is performed immediately after ending the process to resolve this.
Related articles
- Page:
Cannot Open CatalogueLINK (file:///\\10.5.2.13\wiki\display\SB\Cannot+Open+CatalogueLINK)