Cannot Open CatalogueLINK Download
If you cannot open CatalogueLINK Download try the below steps.
First check if the software is running in the System Tray, or ask other users of the software if they have it open. If you are still unable to open the software after doing so:
Task Manager
Open the Windows Task Manager.
Select the Processes tab and click "show processes from all users" if available.
Try to locate Download.exe OR Orders Download in the Processes or Details tab and identify which Windows User is running the software,
In this case it is Administrator. If the account is the one you are logged in as, try to locate the software in the Task bar or the System Tray.
If you cannot locate the software, select Download.exe then click End Process.
Try opening CatalogueLINK Download again.
Check which User is logged in
CatalogueLINK is a single user application, this means that when CatalogueLINK is first setup it is set to work for a specific user.
Check which user you are logged in as, this can be done by pressing the windows key and looking for the user profile.
Now open File Explorer and go into this folder - C:\Program Files (x86)\SEL
Right click on the CatalogueLINK folder and click Properties
In the Properties, click the Security tab and click Advanced
You should now see the “Owner” of the file, if this does not match your current user then please change to the Owner User.