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  • Confirm you can open CatalogueLINK Upload and perform a Import and Upload manually.
  • If automation for either CatalogueLINK application is not running, check that works, close CatalogueLINK Upload as it will prevent automation from running if it is open.
  • Check that the Scheduled Task is enabled and is able to run under the user you are as logged in as only. Minimise all desktop windows and right click and select Run on the automation task to see if it runs. 
  • The scheduled task must be configured as per this article.Open  
  • Go into the CatalogueLINK log folder and sort the files by "Date Modified". Open the "*_AUTO_PROCESSLOG.txt" files in CatalogueLINK's log directory and review the bottom (where the most recent logs are written) entries of the file to see what CatalogueLINK is reporting.
  • If you see "Automation could not run because CatalogueLINK (GUI mode) was already running" it is because CatalogueLINK is already open and must be closed.