This page will document the required procedures that need to be in place and the knowledge you should have in order to successfully manage and get the most out of your website.
CatalogueLINK Application Backup
Do you have a backup solution in place for the CatalogueLINK application?
It is of utmost importance that the CatalogueLINK application (and therefore your website catalogue) is backed up as part of your standard backup process.
The location of the file directory to be backed up is listed below:
- C:\Program Files (x86)\SEL\CatalogueLINK\ (for 64 bit operating systems)
- C:\Program Files\SEL\CatalogueLINK\ (for 32 bit operating systems)
Ensuring you have a regular (daily) backup in place will ensure that a potentially lengthy and costly restoration process for you catalogue data can be avoided.
CatalogueLINK Upload
Are you confident in administering CatalogueLINK Upload?
Do products imported from the accounting system and uploaded to your Straightsell website contain all the information you would expect?
- CatalogueLINK Upload > Setup > Catalogue Fields
For customers that should be able to view/pay invoices and receive buyer specific pricing, do they have Upload Financials set to Yes In CatalogueLINK Upload?
- CatalogueLINK Upload > Customers
- CatalogueLINK Upload > Setup > Invoice Settings
Do you know how automation of CatalogueLINK Upload operates and is it configured to suit your business operations?
- CatalogueLINK Upload > Setup > Automation Settings
- Windows Scheduled Task > CatalogueLINK Upload Automation
Useful Knowledge Base articles for this section can be found here:
Straightsell CMS (Control Panel)
Are you confident in administering the Straightsell CMS (Control Panel)?
Do you know how to edit your own Control Panel User account?
- Control Panel > My Details
Have you created additional Control Panel User accounts and supplied these accounts to those that need access to the Control Panel?
- Control Panel > Manage Users
Do you know where you to reset passwords for Control Panel User accounts in the event they forget theirs?
- Control Panel > Manage Users
Do you know where you can change the email addresses for Orders Received and Contact Us forms?
- Control Panel > Company Information
- Ecommerce > Ecommerce Settings > Order Email Settings
Do you know how to create Buyer Accounts for accounting system customers?
- Control Panel > Manage Buyers
Have you created your own Buyer Account and Buyer User that can be used to troubleshoot a customer's product or pricing issue on the website?
- Control Panel > Manage Buyers
Have you logged in as multiple Buyer Accounts uploaded via a Buyer File to ensure that their details, freight and payment terms are correct?
- Control Panel > Manage Buyers
Are you aware of how to edit basic text on your website?
- Control Panel > Edit Website
Do you know how to upload the following files (where applicable):
- Control Panel > Documents & Images
- Product Images
- Product Category Images
- Slideshow Images
- Header Image
- Logo Image
- Brand Logos
- Product PDF Documents
Do you know how to edit you Product Carousel on the home page?
- Content Management > Web Pages > site/widgets/showcase_products
Are you able to add a new or blog article?
- Control Panel - News
- Control Panel - Blog
Have you performed an upload of Product Associations and/or Product Option Files and do you know how this function operates?
Useful Knowledge Base articles for this section can be found here:
CatalogueLINK Download
Are you confident in administering CatalogueLINK Download?
Have you tested the download and export of customer registrations, orders and payments on orders and invoices?
- CatalogueLINK Download (Download/Export)
Do exported customer registrations, orders and payments insert accurately into the accounting system?
- CatalogueLINK Download (Download/Export)
Do you know how automation of CatalogueLINK Download operates and is it configured to suit your business operations?
- CatalogueLINK Download > Setup > Automation Settings
- Windows Scheduled Task > CatalogueLINK Upload Automation
Useful Knowledge Base Articles for this section can be found here: