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b) For customers that should be able to view/pay invoices and receive buyer specific pricing, have you set a date to import Invoices from and do customers have Upload Financials set to Yes In CatalogueLINK Upload?


c) Do you know how automation of CatalogueLINK Upload operates and is it configured to suit your business operations?


Links to all relevant Knowledge Base articles for CatalogueLINK Upload can be found here:

3) Straightsell CMS (Control Panel)

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b) Have you created additional Control Panel User accounts and supplied these accounts to those that need access to the Control Panel?


c) Do you know how to reset passwords for Control Panel User accounts in the event they forget theirs?


d) Do you know where you can change the email addresses for Contact Us forms and Orders Confirmations?


e) Do you know how to create Buyer Accounts for accounting system customers?


f) Have you created your own Buyer Account and Buyer User that can be used to troubleshoot a customer's product or pricing issue on the website?


g) Have you logged in as multiple Buyer Accounts uploaded via a Buyer File to ensure that their details, freight and payment terms are correct?


h) Are you aware of how to edit basic text on your website?

i) Do you know how to upload the following files (where applicable):

  • Control Panel > Documents & Images
    • Product Images
    • Product Category Images
    • Slideshow Images
    • Header Image
    • Logo Image
    • Brand Logos
    • Product PDF Documents
  • Uploading Documents and Images


j) Do you know how to edit you Product Carousel on the home page?


k) Are you able to add a new or blog article?


l) Have you performed an upload of Product Associations and/or Product Option Files and do you know how this function operates?


Links to all relevant Knowledge Base articles for the CMS (Control Panel) can be found here:

4) CatalogueLINK Download

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b) Do exported customer registrations, orders and payments insert accurately into the accounting system?


c) Do you know how automation of CatalogueLINK Download operates and is it configured to suit your business operations?


Links to all relevant Knowledge Base articles for CatalogueLINK Download can be found here: