Troubleshoot CatalogueLINK Download Automation

Please follow the steps below to troubleshoot Download Automation:

Confirm you can open CatalogueLINK Download. If you can not, please review this document.
Next, perform a Download and Export. If you are unable to do so, review this document.
Validate your automation settings by following this guide.
Confirm CatalogueLINK Download Automation can be run via Action - Auto Download. It should display the following Window:

Depending on your version of CatalogueLINK Download you may have automation set up via a scheduled task to trigger the process of Action - Auto Download automatically.
- Check that the Scheduled Task is enabled and is able to run under the user you are as logged in as only.
Minimise all desktop windows, right click and select Run on the automation task to see if it runs.
- The scheduled task must be configured as per this article.
Go into the CatalogueLINK log folder and sort the files by "Date Modified".
- Open the "*_AUTO_PROCESSLOG.txt" files and review the most recent entries of the file to see what CatalogueLINK is reporting.